Job Description: Own onboarding end to end for all organizational team members Facilitate trainings, evolve training content, and complete competency checklists that verify skills directly Serve as the team's go-to expert on Athena and EHR workflows Provide spot trainings and detailed 1:1 feedback on documentation, workflow, and system navigation Continuously streamline onboarding content and checklists to shorten ramp-up time Audit medical staff documentation and practice after onboarding Coach staff to correct training drift early Share audit feedback with individuals and supervisors Track and report training adherence using quantitative and qualitative data Coordinate and facilitate continuing education Train other facilitators to lead or co-lead courses Design original SUD/behavioral health training content and curriculum Apply adult learning principles and individualized learning plans by clinician, role, or team Serve as subject matter expert for the Learning Management System, owning its accuracy, efficiency, and reporting Assess clinical quality and competency across nursing, therapy, medical, and care coordination disciplines Partner with medical and Operations leadership to close workflow and quality gaps Ensure training materials comply with state, federal, and accreditation standards such as CARF Keep materials current as Athena, evidence, and regulations evolve Requirements: Active RN license or equivalent medical background, with direct behavioral health and/or SUD clinical experience (required) Hands-on expertise with Athena or a comparable EHR from a clinical workflow perspective (required) Experience designing and facilitating clinical training or curriculum Ideally, LMS experience, adult learning theory, and instructional design Genuine interest in training, coaching, and process rather than returning to direct patient care Comfortable being the external, accountability-holding presence, not a peer Comfortable with basic statistics and data-driven reporting on training adherence Strong public speaking and facilitation skills Able to grasp new concepts quickly and adapt to rapid change Willingness to travel approximately 25% of the time, fluctuating as needed Benefits: Generous Paid Time Off (prorated for new employees) 12 Vacation days 12 Wellness (Sick) days 3 Floating holidays 9 Company-observed holidays Jury Duty, Voting Leave, and other forms of paid time off may be available Eleanor-paid medical and dental insurance plans Affordable vision coverage 401(k) plan with 3% match Short-term disability Long Term Disability (employee paid) Life Insurance (Eleanor and employee-paid options) Paid Family & Medical Leave (PFML) Mindfulness App Reimbursement EAP with eight face-to-face sessions Virtual health and wellness visits covered by the medical plan