Pelvic Path Physical Therapy is seeking an articulate, warm, and professional Remote PT or PTA to conduct virtual Discovery & Intake Calls for prospective patients. Serving as the trusted first point of contact, you will provide clinical education, explain our specialized care model, address patient hesitations, and guide prospective patients to schedule their comprehensive 1-on-1 evaluations with our in-person clinical team. This role is ideal for a licensed California Physical Therapist (PT) or Physical Therapist Assistant (PTA) who excels at patient education, empathetic listening, and connection, but wants a break from heavy hands-on patient treatment.
Responsibilities
Conduct Virtual Discovery Calls: Host pre-scheduled, non-diagnostic consultations with prospective patients to discuss how pelvic health physical therapy can address their concerns.
Patient Education & Triage: Provide high-level clinical education on pelvic floor health (pregnancy, postpartum, bowel/bladder, pelvic pain, post-surgical care) while maintaining scope-of-practice boundaries.
Lead Engagement & Re-engagement: Reconnect with past inquiries and warm le via phone, email, and text to help them commit to starting care.
Documentation & Coordination: Log accurate call notes, patient goals, and intake details in our EMR/CRM platforms to ensure a seamless handoff to evaluating clinicians.
Requirements
Active, unrestricted Physical Therapist (PT) or Physical Therapist Assistant (PTA) license in the state of California (Required).
Experienced or highly comfortable discussing pelvic floor health topics (bowel/bladder, pelvic pain, pregnancy/postpartum, sexual wellness) with empathy and professional discretion.
Strong interpersonal and active listening skills with the ability to build immediate trust and help hesitant callers take the next step in their care.
Proficient with EMR systems, CRM platforms, online scheduling software, and Google Workspace.
~10+ hours/week with room for growth and flexible block scheduling (occasional evening availability preferred based on booking trends).
Benefits
Work remotely with flexible scheduling
Competitive Earning Potential: \$30.00/hr base rate + uncapped performance commission (\$45.00 – \$60.00/hr total target earnings).
Potential to expand your role as our boutique practice continues to grow.